U.S. Bank

Denver, CO, 80285, USA

Title:
Location:
Colorado-Denver Oversees all assigned operations (commercial, retail and/or private client group) within assigned market(s). Supports branch growth and goals and ensures sound operational understanding and implementation of operational procedures. Ensures successful results in each branch in the areas of compliance and loss control through employee training and monitoring of tasks. Reviews, manages and reduces the region's Miscellaneous Losses and Teller Differences. Establishes communication, training and reporting process to ensure branches are operating to most current operational and security processes. Jointly responsible along with district managers for successful RQA (Retail Quality Assurance) reviews. Provides support for internal and external fraud, properties and maintenance, legal escalations, staffing and personnel concerns, community involvement and other applicable areas. Manages Operations Specialists and their day-to-day responsibilities. Your Career is Here. Basic Qualifications - Bachelor's degree, or equivalent work experience - Three to five years of experience in a banking operations or retail/sales environment - Minimum one year of supervisory/management experience Preferred Skills/Experience - Strong knowledge of operational functions, systems, policies and procedures for assigned district - Basic knowledge of the bank's retail products and services - Well-developed customer relations skills - Thorough knowledge of applicable banking laws and regulations - Excellent interpersonal, verbal and written communication skills - Good organizational, managerial and project management skills - Ability to manage multiple tasks/projects and deadlines simultaneously - Ability to resolve complex problems with minimal guidance - Well-developed supervisory/management skills and human resources knowledge

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