Computing Services Technician
University of California - San Diego
San Diego, CA, 92108, USA
Filing Deadline:
Thu 9/3/2009ESPP- Computing Services (100% Career)Hiring Salary Range:
$3,060 - $3,516 /month Payroll Title:
Computer Resources Specialist I. Full Salary Range:
$3,060 - $4,037 /month UCSD Layoff from Career appointment or Special Selection:
Apply by 08/25/09 to be considered with preference for rehire. - Eligible ACCES clients should contact their UCSD vocational rehabilitation counselor to discuss Special Selection. - Layoff applicants must leave a message at (858) 534-6333 or call your assigned Sr. Employment Advisor to exercise your preferential rehire status. This position is union represented by TX - Technical. For more information go tohttp:
//blink.ucsd.edu/go/cbu DESCRIPTION:
Under supervision of the Computing Services Manager, this position will provide support for computer related hardware and software to the Division of Extended Studies and Public Programs (ESPP, aka "UCSD Extension") staff and academic labs. Troubleshoot hardware and software problems with desktop and laptop systems. Install/upgrade operating systems (Windows XP and MacOSX), software and applications. Duties will include tracking and resolving appropriate helpdesk requests and routing requests outside this position's scope to the proper staff within Extension. Incumbent will be responsible for answering general user questions, provide basic application training (both MS Office Suite and in-house applications) resolve general computing problems (software and hardware), installation of new hardware including desktop and laptop computers, printers, scanners, and other peripheral devices. Incumbent will use central management tools to image computers and if necessary, push specialized software packages to desktop systems. Incumbent will also assist in maintenance, tracking and registration of IP addresses within the Extension network. Incumbent will be responsible for maintaining documentation both for internal and general user use. Other technical and general support tasks include preparing the academic computing labs and instructional laptops each quarter, installing and configuring software, and distributing build images to the labs. ~~ Must be willing to work evenings, weekends, holidays and overtime, as needed. ~~ Must have access to reliable transportation for off-site locations in Sorrento Mesa, Rancho Bernardo, and the La Jolla Professional Center. QUALIFICATIONS:
* Experience using and supporting users on the use of standard office productivity applications such as MS Office, Outlook and web browsers. * Experience setting up and supporting computer lab environments for continuing and professional education. * Ability to analyze technical problems on multiple network operating systems:
Windows XP and Mac OSX. * Ability to review/diagnose computer issues and propose/implement solutions and thoroughly document outcomes. * Functional familiarity with computer hardware including hard drives, CD/DVD drives, memory, video and network cards and removable media. Experience with peripheral setup, configuration, and troubleshooting including network print servers, printers, scanners, network storage devices, PDAs, monitors and BlackBerrys. * Demonstrated ability to convey technical information in a clear and effective manner both in written and oral form. SPECIAL CONDITIONS OF EMPLOYMENT:
Must possess valid California driver's license. UC San Diego is an Equal Opportunity / Staff Affirmative Action Employer that values a diverse workforce.
Thu 9/3/2009ESPP- Computing Services (100% Career)Hiring Salary Range:
$3,060 - $3,516 /month Payroll Title:
Computer Resources Specialist I. Full Salary Range:
$3,060 - $4,037 /month UCSD Layoff from Career appointment or Special Selection:
Apply by 08/25/09 to be considered with preference for rehire. - Eligible ACCES clients should contact their UCSD vocational rehabilitation counselor to discuss Special Selection. - Layoff applicants must leave a message at (858) 534-6333 or call your assigned Sr. Employment Advisor to exercise your preferential rehire status. This position is union represented by TX - Technical. For more information go tohttp:
//blink.ucsd.edu/go/cbu DESCRIPTION:
Under supervision of the Computing Services Manager, this position will provide support for computer related hardware and software to the Division of Extended Studies and Public Programs (ESPP, aka "UCSD Extension") staff and academic labs. Troubleshoot hardware and software problems with desktop and laptop systems. Install/upgrade operating systems (Windows XP and MacOSX), software and applications. Duties will include tracking and resolving appropriate helpdesk requests and routing requests outside this position's scope to the proper staff within Extension. Incumbent will be responsible for answering general user questions, provide basic application training (both MS Office Suite and in-house applications) resolve general computing problems (software and hardware), installation of new hardware including desktop and laptop computers, printers, scanners, and other peripheral devices. Incumbent will use central management tools to image computers and if necessary, push specialized software packages to desktop systems. Incumbent will also assist in maintenance, tracking and registration of IP addresses within the Extension network. Incumbent will be responsible for maintaining documentation both for internal and general user use. Other technical and general support tasks include preparing the academic computing labs and instructional laptops each quarter, installing and configuring software, and distributing build images to the labs. ~~ Must be willing to work evenings, weekends, holidays and overtime, as needed. ~~ Must have access to reliable transportation for off-site locations in Sorrento Mesa, Rancho Bernardo, and the La Jolla Professional Center. QUALIFICATIONS:
* Experience using and supporting users on the use of standard office productivity applications such as MS Office, Outlook and web browsers. * Experience setting up and supporting computer lab environments for continuing and professional education. * Ability to analyze technical problems on multiple network operating systems:
Windows XP and Mac OSX. * Ability to review/diagnose computer issues and propose/implement solutions and thoroughly document outcomes. * Functional familiarity with computer hardware including hard drives, CD/DVD drives, memory, video and network cards and removable media. Experience with peripheral setup, configuration, and troubleshooting including network print servers, printers, scanners, network storage devices, PDAs, monitors and BlackBerrys. * Demonstrated ability to convey technical information in a clear and effective manner both in written and oral form. SPECIAL CONDITIONS OF EMPLOYMENT:
Must possess valid California driver's license. UC San Diego is an Equal Opportunity / Staff Affirmative Action Employer that values a diverse workforce.
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