Administrative Manager - Baltimore, MD (JW)
UBS Financial Services
Baltimore, MD, 21278, USA
Title Job Reference # 50592BR Location United States - Maryland City Baltimore Function Category Management and Business Support Business Divisions Wealth Management Americas Job Type Full Time About UBS UBS is a client-driven global financial services firm. Our Wealth Management Americas business division offers sophisticated wealth management services and personalized advice to help our clients achieve their financial goals. UBS is one of the world's leading wealth management businesses, Switzerland's leading retail and commercial bank, and one of the largest private client businesses in the USA. By combining your talent with our strength, we can achieve great results. Description The Administrative Manager, is responsible to be the local administrative leader for the branch including managing facilities and administrative support (e.g., CSAs, BOAs.) As the Administrative Manager you may perform delegated supervisory functions and approvals and authorizations for your branch as well as for the complex. Note:
Administrative Managers can not supervise or review any activities of their on-site Branch Manager or Complex Director Key Responsibilities:
Administrative / Management Support .Manage branch administration, including branch facilities and provide administrative support as needed for the Complex Admin Manager (e.g., HR processes, facilities, P&L, technology liaison, new employee on-boarding, disaster recovery, etc.). .Recruit, select, onboard, train and manage administrative support staff (e.g., CSAs, BOAs) in your location and may manage administrative support team in Associate branches where no Admin Manager is present. .Conduct performance reviews and make personnel decisions such as compensation and promotions of administrative support staff in accordance with firm policy. .Coach and educate all employees on administrative policies and procedures. .Implement service excellence standards, including coaching and educating administrative support staff on the Client Experience best practices. .May perform delegated supervision functions and approvals for the branch / complex (e.g., BMSS, email review, ECAR, etc.) as well as delegated approvals and authorizations .Escalate supervisory issues to the Complex when necessary; follow-up locally on issues identified by complex supervisors. .Support and drive strategic firm initiatives Partner with Complex Administrative Manager and Home Office to address any management or staffing issues. Requirements Experience:
.3 years of experience with a leading financial institution .Relevant management experience in branch operations .High School Diploma or equivalent required; College Degree recommended Leadership Skills:
.Judgment and Decision-Making .Managing and Developing People .Drive and Commitment .Working in Partnership .Leverages resources and delegates effectively .Creates a positive branch business culture Required Licenses .FINRA Registrations:
Series 7, 66, 8 or 9 and 10 - Series 3 (if applicable) .Life and Health Insurance licenses, required if supervising this business Our Offering We can offer a stimulating working environment, a culture of mutual respect and commitment to maintaining the highest ethical standards. This position carries an attractive performance-related compensation and the support of our global experts at all times. It starts with you If you would like to work for a global organization where individual contribution counts and where your ambitions and abilities can make a difference, please apply for this position. It starts with you. Disclaimer / Policy Statements UBS is an equal opportunity employer. We respect and seek to empower each individual and the diverse cultures, perspectives, skills and experiences within our workforce. Wealth management services in the United States are provided by UBS Financial Services Inc., a registered broker/dealer offering securities, trading, brokerage, and related products and services in the U.S. UBS Financial Services Inc. is a subsidiary of UBS AG.
Administrative Managers can not supervise or review any activities of their on-site Branch Manager or Complex Director Key Responsibilities:
Administrative / Management Support .Manage branch administration, including branch facilities and provide administrative support as needed for the Complex Admin Manager (e.g., HR processes, facilities, P&L, technology liaison, new employee on-boarding, disaster recovery, etc.). .Recruit, select, onboard, train and manage administrative support staff (e.g., CSAs, BOAs) in your location and may manage administrative support team in Associate branches where no Admin Manager is present. .Conduct performance reviews and make personnel decisions such as compensation and promotions of administrative support staff in accordance with firm policy. .Coach and educate all employees on administrative policies and procedures. .Implement service excellence standards, including coaching and educating administrative support staff on the Client Experience best practices. .May perform delegated supervision functions and approvals for the branch / complex (e.g., BMSS, email review, ECAR, etc.) as well as delegated approvals and authorizations .Escalate supervisory issues to the Complex when necessary; follow-up locally on issues identified by complex supervisors. .Support and drive strategic firm initiatives Partner with Complex Administrative Manager and Home Office to address any management or staffing issues. Requirements Experience:
.3 years of experience with a leading financial institution .Relevant management experience in branch operations .High School Diploma or equivalent required; College Degree recommended Leadership Skills:
.Judgment and Decision-Making .Managing and Developing People .Drive and Commitment .Working in Partnership .Leverages resources and delegates effectively .Creates a positive branch business culture Required Licenses .FINRA Registrations:
Series 7, 66, 8 or 9 and 10 - Series 3 (if applicable) .Life and Health Insurance licenses, required if supervising this business Our Offering We can offer a stimulating working environment, a culture of mutual respect and commitment to maintaining the highest ethical standards. This position carries an attractive performance-related compensation and the support of our global experts at all times. It starts with you If you would like to work for a global organization where individual contribution counts and where your ambitions and abilities can make a difference, please apply for this position. It starts with you. Disclaimer / Policy Statements UBS is an equal opportunity employer. We respect and seek to empower each individual and the diverse cultures, perspectives, skills and experiences within our workforce. Wealth management services in the United States are provided by UBS Financial Services Inc., a registered broker/dealer offering securities, trading, brokerage, and related products and services in the U.S. UBS Financial Services Inc. is a subsidiary of UBS AG.
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