Willamette Dental

Seattle, WA, 98194, USA

Job Req #:
3417-0909:
# Positions:
1 Location:
US-WA-Seattle Experience (Years):
.. Posted Date:
9/29/2009 Category:
Customer Service/Support - Positions Apply for this job:
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Overview:
Our Patient Services Representatives are key in facilitating patient office visits from initial contact throughout the visit, ensuring a high level of customer service. Responsibilities:
Will greet patients in a cordial, professional manner and become an advocate during the patient's visit. Will ensure accuracy of patient information and insurance coverage. Understands payment methods, communicates fee requirements, collects and documents payment for dental services. This position is the liaison for communication between the patient and other staff members. Ensures charts are organized and available for patient appointments. Seeks patient feedback to ensure satisfaction and schedules follow up dental appointments. Qualifications:
Previous office and/or customer service experience, basic computer skills, with prior experience working with data base information is required. Must have the ability to communicate in a professional manner and work in a team environment. Must have excellent organizational skills with the ability to multi-task and prioritize steps to be accomplished. Candidates with prior health care, insurance and/or medical or dental terminology experience are preferred.

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