Benefits Administrator
MullinTBG(A Prudential Company)
El Segundo, CA, 90245, USA
POSITION SUMMARY:
Responsibilities include the administration of executive benefit plans, ranging from deferred compensation to life insurance plans. As a member of the service team, work to meet client needs in a manner that enriches the client relationship. Produce work that is readily usable (timely and accurate), and consistently fulfill commitments and responsibilities. ESSENTIAL FUNCTIONS:
Manage administration of non-qualified deferred compensation and/or life insurance plans on a proprietary database. Complete basic system configurations in accordance with Plan specifications. Process executive benefit and insurance plan elections and transactions. Perform audits of plan participant elections, contributions, distributions and benefit statements. Generate and confirm accuracy of a variety of spreadsheets, reports and correspondence, as required. Ensure compliance with plan rules and regulations. Assist participants with a variety of inquiries (i.e. accessing online accounts, account inquiries, investment allocation changes and impacts, educating on Plan rules and design). Provide exceptional customer service to internal and external customers via phone, mail and electronic media. Coordinate activities of client, plan participants, trustee insurance companies and other affiliates. Respond proactively to ad hoc requests from clients and management. Formulate and maintain valued relationships with clients, carriers, peers and associates. Manage client specific task and project calendar. Draft, review and revise client specific transaction procedures. OTHER RESPONSIBILITIES:
Participate in company, department, team and individuals goals, special projects and task forces. Participate in development and mentoring of less experienced staff. Promote improvement of department processes, procedures and work product. May serve
Responsibilities include the administration of executive benefit plans, ranging from deferred compensation to life insurance plans. As a member of the service team, work to meet client needs in a manner that enriches the client relationship. Produce work that is readily usable (timely and accurate), and consistently fulfill commitments and responsibilities. ESSENTIAL FUNCTIONS:
Manage administration of non-qualified deferred compensation and/or life insurance plans on a proprietary database. Complete basic system configurations in accordance with Plan specifications. Process executive benefit and insurance plan elections and transactions. Perform audits of plan participant elections, contributions, distributions and benefit statements. Generate and confirm accuracy of a variety of spreadsheets, reports and correspondence, as required. Ensure compliance with plan rules and regulations. Assist participants with a variety of inquiries (i.e. accessing online accounts, account inquiries, investment allocation changes and impacts, educating on Plan rules and design). Provide exceptional customer service to internal and external customers via phone, mail and electronic media. Coordinate activities of client, plan participants, trustee insurance companies and other affiliates. Respond proactively to ad hoc requests from clients and management. Formulate and maintain valued relationships with clients, carriers, peers and associates. Manage client specific task and project calendar. Draft, review and revise client specific transaction procedures. OTHER RESPONSIBILITIES:
Participate in company, department, team and individuals goals, special projects and task forces. Participate in development and mentoring of less experienced staff. Promote improvement of department processes, procedures and work product. May serve
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