ACS (Affiliated Computer Services)

Little Falls, NJ, 07424, USA

Visit the ACS webpage | Click here to see Profile   Description Affiliated Computer Services, Inc. (ACS) is expertise in action™. We are a FORTUNE 500 company with 74,000 employees worldwide supporting client operations reaching more than 100 countries. We provide business process outsourcing and information technology solutions to world-class commercial and government clients. Our employees operate with integrity, and are flexible, reliable and responsive. If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today. Works closely with management to ensure tasks associated with technical issues (including systems, legislative, and operations control) are performed in a timely and accurate manner.  Executes on the operational functions and/or recurring special project work.  Assists with the production operations calendar and or special projects tracking logs.  Executes complex research and completion of client, participant and employee requests, and creates reports to meet client and internal needs.  May be responsible for managing open case activity to ensure timely closure and trends.   Develops and maintains documentation of process flows, administrative summaries, and standard operating procedures.  Assists in the definition, development and maintenance of project and system requirements, technical specifications, and test plans.  Work with other internal groups to prepare test plans to support technical infrastructure testing, data interfaces in/out of the system, employee communications, employee tools (IVR, web, account inquiry screens), and client reporting.  Write/execute queries to retrieve/manage data, and prepare/edit jobs to analyze data.  Provides general support and technical training to offshore teams.  Responsible for assisting in the training and development of all staff.   All other duties as assigned. Requires:
Bachelor’s Degree with strong academic record 2 or more years experience in DB plan administration ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling 86

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