Service Desk

Job Details:

Description Who we are:
One of the nation's oldest and most experienced network integrators, DPSciences Corporation is in its 5th decade of delivering IT products & services to companies all over the world. Through our people, products & mission specific practice groups, DPS delivers the Architecture for e-Business to support a company's critical business applications from network infrastructure (the foundation of a company's operations) to unified voice, data, video and messaging capabilities. Headquartered in Cincinnati, Ohio, with 13 offices across 10 states, our network solutions and professional services make DPS recognized as one of the leading technology integrators and consulting organizations in the midwest. Some of our major competencies are:
NETWORK INFRASTRUCTURE - DPS provides assessments, design, equipment, implementation and support services to ensure that our clients' communication architecture supports all applications securely and seamlessly across the network. DPS's Network Infrastructure offerings include Routing/Switching, Wireless, QoS/Packet Shaping, Load Balancing, SSL VPNs and Network Performance Analysis. Having expertise in LAN & WAN, we provide engineering and consulting services from help desk through design and implementation. We have over 300 years of networking design & implementation expertise in our engineering & professional consulting services department. (over 200 years while employed by DPS!) ADVANCED SERVER INFRASTRUCTURE - We are a Cisco Systems Silver agent & a Citrix Gold reseller--to name a few of our strong vendor relationships. DPS recently won awards from Cisco naming them as a Top Commercial Services Partner as well as Commercial Partner of the Year. DPS has been listed each year in VAR Business magazine's Top 500 largest technology solution providers in North America. DPS Supports Microsoft Software Solutions--operating systems and applications, from the server to the desktop. Through our Thin Client solutions DPS helps clients centralize the support and control of applications at the corporate data center. DPS also offers Riverwatch hosted applications--Lotus Notes/Exchange. CARRIER SOLUTIONS - Ranked one of AT